Returns & Exchanges

At American Express Fashion, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return window. Our goal is to ensure your wardrobe reflects your style with absolute satisfaction and ease.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Download and print the prepaid shipping label provided at the end of the return process and secure it to your original packaging.

  • 3.
    Ship the Items

    Drop off your package at any authorized carrier location; ensure all original tags are attached and the items are unworn.

  • 4.
    Receive Your Refund

    Once our quality team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.