Returns & Exchanges
At American Express Fashion, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return window. Our goal is to ensure your wardrobe reflects your style with absolute satisfaction and ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and secure it to your original packaging.
- 3.Ship the Items
Drop off your package at any authorized carrier location; ensure all original tags are attached and the items are unworn.
- 4.Receive Your Refund
Once our quality team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
